Privacy Policy
Last updated: August 6, 2025
1. Introduction
EscapeWizard ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Business information and requirements
- Payment and billing information
- Communication preferences
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Operating system
- Pages visited and time spent on our site
- Referring website
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process your requests and transactions
- Communicate with you about our services
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized access
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your consent
- With service providers who assist us in operating our business
- To comply with legal obligations
- To protect our rights and safety
- In connection with a business transfer or merger
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. Our cookie types include:
- Essential Cookies: Necessary for basic website functionality
- Analytics Cookies: Help us understand how visitors use our website
- Marketing Cookies: Used to deliver personalized advertisements
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information
- Right to correct inaccurate information
- Right to delete your personal information
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
10. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Address: 9 Denmark St, London WC2H 8LS, United Kingdom
- Phone: +447986372869
- Email: [email protected]